Shipping Policy

SHIPPING POLICY – Sanaa Couture

At Sanaa Couture, our commitment is to ensure the secure and timely delivery of your orders with the utmost attention to quality packaging. Our shipping operations are active throughout the week, excluding Sundays and public holidays. To facilitate a swift and pristine delivery experience, we have established partnerships with renowned logistics providers in India.

Calculation of Delivery Charges for Multiple Units:

For your convenience, we offer Free Shipping on all orders paid using debit cards, credit cards, net banking, UPI, or Sezzle.

Estimated Delivery Time:

Orders are typically dispatched within 1-2 working days, and most deliveries are completed within 7 to 15 working days. Once your order is shipped, you will receive an email containing the tracking details.

Damaged Product or Tampered Packaging:

If, by any chance, you receive a product in a damaged condition or notice any tampering with the packaging before delivery, we kindly request you to refuse acceptance of the package. Immediately contact our customer care at +91 9833911222 or email us at sanaacouture@gmail.com, providing details of the issue along with your Order ID. We assure you that a brand new replacement will be issued to you at no additional cost. Please ensure that the original product tag and packaging remain intact when returning the product.

For further inquiries or assistance, please feel free to reach out to our customer care team.